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SUPPORT & Delivery

Get your orders where they need to go

We always try to respond within 48 hours on business days to help you with your purchase.

Delivery in 3–6 business days after fulfillment

From the moment you place your order, you can generally expect a total delivery time of 5–11 business days within the United States. This includes a standard fulfillment period of 2–5 business days to process and pack your order, followed by a shipping time of 3–6 business days for transit.

Shipping cost from 4.99 USD

Exact shipping totals are calculated automatically and displayed clearly at checkout before you complete your purchase. If you order multiple items, discounted shipping rates will automatically apply to additional products in your cart!

Handling time 24-28 Hours

Send Us A Message

Fill out the form below for the fastest handling of your issue. State the order number if it concerns an order already placed.

/ FAQ

Frequently Asked Questions (FAQ)

Do you accept returns or exchanges if I change my mind?

What if the package is lost in transit?

We don’t accept returns or size/color exchanges for buyer’s remorse.

You can submit a problem report, but make sure to do it within 30 days of the estimated delivery date. If the package is lost and it’s our fault, we’ll reprint and reship at no extra cost.

What if my item arrives misprinted, damaged, or defective?

Tracking says “delivered,” but i didn’t receive it—what happens?

A claim must be submitted within 30 days after the product has been received.

If tracking shows the package was delivered but it hasn’t been received, we’re not able to offer a free reprint. Any replacement would need to be placed at your expense.

What happens if I provided the wrong shipping address?

Why does my tracking number show no updates?

The product has a slight vinegar-like smell. Is this normal?

Can I change my shipping address after placing an order?

It is completely normal for a tracking link to show no activity or say "Pre-Shipment / Label Created" for the first 24–48 hours after you receive your shipping email. This means the package has been packed and labeled, but the postal carrier has not yet scanned it.

Yes, this is completely normal and safe! When printing our custom apparel, we use a special fixation agent during the Direct-to-Garment (DTG) printing process.

We will reach out to you once it arrives back with us. Please note that you will be responsible for the shipping costs required to resend the package to a corrected address.

Email us immediately. We can update your address as long as your order hasn't been packed or shipped. If it has already shipped, we cannot change it, and you must cover the costs to reship it if it returns to us.